Public Sector | Linkroad


eGov

Digital Government and Public Service Innovation

From legacy systems to intelligent citizen services, we turn the complexity of public sector transformation into operational excellence.

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Public sector teams delivering digital citizen services
What we do

Expertise across every layer of public service

We serve justice, health, defense, transport, housing, environment, and administrative modernization entities with tailored digital transformation solutions.

01

Justice

Digital court systems, judicial fees management, document workflow automation, project management for EU Recovery and Resilience Plan initiatives.

02

Health

National patient transport platforms, shared services integration, and NHS digital transformation solutions.

03

Defense

Ship configuration and logistics platforms, big data frameworks with AI analytics for maritime situational awareness, lessons learned portals for NATO operations.

04

Transport & Mobility

Integrated information systems for drivers, vehicles, and transport management, developed on low-code platforms for citizen service delivery.

05

Housing & Urban Development

Social housing management platforms, urbanism licensing systems, and municipal service digitalization.

06

Environment & Safety

Rural fire management interoperability platforms, environmental monitoring systems, and radiological protection solutions.

07

Administrative Modernization

Enterprise architecture frameworks, public services catalogs, citizen service portals, and interoperability platforms.

Sector challenges

The challenges facing the public sector

01

Digital transformation mandates

National and EU programmes set the pace of modernization, with funding tied to delivery. Institutions must show working services, not roadmaps.

02

Citizen expectations

Citizens expect public services to feel like the digital services they use every day: seamless, accessible, and available on any channel.

03

Legacy constraints

Critical services still run on systems that are expensive to change and hard to integrate, slowing every initiative that depends on them.

04

Cross-entity interoperability

Information silos between entities force citizens to supply the same data repeatedly and prevent joined-up service delivery.

05

Regulatory compliance and security

Transformation must satisfy EU directives, data protection, auditability, and security requirements without slowing delivery.

Core offerings

How we transform public sector operations

Customer experience transformation

Omni-channel citizen service portals, public services virtual assistants, big data framework with AI analytics, and integrated customer vision.

Digital acceleration

Citizen digital desk, public services interoperability, and new generation integration architectures.

Digital experience

Service catalog development, portal development, and native and responsive mobile applications.

Intelligent automation

Document-based process automation, hyper automation process factory, and urbanism management.

Resilience and quality

Application modernization in cloud, performance testing, and continuous delivery.

IT governance and enterprise architecture

Enterprise architecture services, IT governance frameworks, and best practices promotion.

IT infrastructure and operations

Collaborative solutions, tailor-made system development, and managed services.

Public services that citizens can use and auditors can trace.

Why us

Your strategic partner for public sector transformation

Deep public sector expertise

Justice, health, defense, transport, housing, environment and administrative modernization, from national entities to European agencies.

Proven technology stack

Platforms already running critical public services, including document workflow, urbanism, citizen desk and architecture visualization.

End-to-end digital transformation

From enterprise architecture and interoperability to citizen-facing channels and managed operations.

Success stories

Where we impact

Safety gear and nautical ropes on a sailing vessel
Case study

Maritime equipment database

A configuration and logistics platform for naval fleets, consolidating equipment data and supporting maintenance and readiness decisions.

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People riding the bus in a city setting
Case study

Public transport operator Azure migration

A legacy Enterprise Service Bus moved to Azure, with data centralised in Data Lake Storage and a new analytics platform on Databricks, Synapse and Power BI.

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Business meeting at night with architectural design
Case study

Enterprise architecture for the justice sector

A governed view of applications, processes and information across justice entities, aligning modernization roadmaps with EU-funded programmes.

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Ready to modernize public services?

Citizen portals enable accessibility. Intelligent automation optimizes operations. Interoperability accelerates modernization. Together, they define the future of digital government.

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